No lost clothes.
No “is it ready?” calls.
Every order tracked from drop-off to pickup, with a receipt, tags and automatic customer updates.
Back to Opsuite
Running a laundry on memory, paper tags and phone calls
Three problems every laundry owner knows.
No idea where a load is
Washing, drying, ironing, ready? Right now finding out means a walk to the back to check.
"Is it ready?" calls all day
Customers call to ask if their order is ready, staff call to say it is. Both sides guessing.
Clothes mixed up or lost
Paper tags fall off, handwritten tickets get lost, and one customer's shirt ends up in another customer's bag.
From drop-off to pickup
Drop-off
Tap the items from your own price list, set the ready-by date, record what they paid.
One 80mm print
Receipt for the customer, a tag for every item, an order note for the floor.
Laundry Board
Washing, drying, ironing, steaming. Tap a card to move it on.
QC check
Approve to mark it ready, or send it back for redo with a reason.
Customer told
SMS and email when work starts and when it is ready, plus a tracking link.
Pickup
Balance collected, order handed over. Nothing leaves unpaid.
The shop, at a glance
Active loads, overdue orders and what is ready for pickup, alongside orders, revenue and outstanding balances. The first thing you see when you log in.
- Active, overdue and ready-for-pickup counts in real time
- Revenue, outstanding balances and total customers on file
- Nothing to dig for, the numbers that matter are on the first screen
Every load visible, at every stage
New Orders → Washing → Drying → Ironing → Steaming → Ready, on one screen, with a QC check before anything is marked ready. No phone calls to check where an order stands.
- Tap a card to move it to the next stage, from any device
- Rejected at QC? It goes back for redo, with the reason recorded
- Customers get an SMS and email when work starts and when it is ready, plus a tracking page they can check any time
Every drop-off, logged in seconds
Tap items from your own price list, set a ready-by date and take payment. Works on a phone or tablet at the counter.
- Your price list, so nobody types a price by hand
- A returning customer's details are already on file
- At pickup the balance is collected before the order can be handed over
One print, nothing gets mixed up
Every new order prints on a standard 80mm receipt printer: the customer’s receipt, a tag for every item, and an order note for the production floor.
- Receipt shows the total, what was paid, the balance and a QR code to track the order
- "Item 2 of 4" tag on every piece, with the order number and any special-care note
- The floor copy has no prices, just what to wash and when it is due
Know who's in, every shift
Staff clock in by phone or biometric device, with lateness and leave on record.
- Clock-ins, lateness and leave in one place
- Separate logins for cashiers and floor staff
- Floor staff never see customer phone numbers
Customers who don’t have to ask "is it ready?"
Automatic SMS and email updates as an order moves through washing, ironing and pickup, so your phone stops ringing with status checks.
- Sent automatically at each stage, no one has to remember
- SMS and email, with a tracking link on every message
- Editable message templates
Want to see it working before you sign up?
Chat on WhatsAppOne flat plan, everything included
No tiers, no per-staff pricing, no setup fee. One price, unlimited staff and orders.
Opsuite Laundry
Unlimited staff, unlimited orders, everything below included.
Get Started- Dashboard
- Order Intake & Cashier (your own price list)
- 80mm receipts, item tags and order notes
- Laundry Board with QC
- Customer Management (CRM)
- Staff Attendance
- Customer SMS & email updates
- Public order tracking page (QR on every receipt)